• Who arranges the times/delivery/setup with the venue?

We will liaise with the venue regarding the set up and collection of your chair covers etc so you don’t have to worry about it.  However, we do ask that you explain to your venue that we will require a minimum of 2 hours for set up depending on the numbers required.

• When will the chairs be dressed?

We will ensure your chairs are dressed at your venue on the morning of the event in plenty of time for your arrival.  If your event is very early in the morning we will endeavour to dress the chairs during the previous evening.

• What happens if my guest numbers alter?

We realise numbers can vary so are happy to amend your order up to 3 weeks prior to the date of your event.

• Do I have to pay a deposit?

Yes, £50.00 deposit is required to reserve the booking.  The deposit of £50.00 is non refundable but will be taken off the total cost of your hire.  When paying the balance of the invoice there will be a charge of an additional £50.00 which is refundable after our products are returned to us as per our terms and conditions.

• When do I need to make the final payment?

The final payment is due 4 weeks prior to the date of the event.  As a matter of courtesy we will send you a reminder email near the time as we fully understand that you will be very busy with last minute details!

• How much will 100 chair covers cost with sashes?

We charge £2.50 per cover including the sash if you decide to set up the chairs yourself.  Therefore, for 100 chairs the cost would be £250.00.  Remember, you will need to collect the covers and sashes and return them in tact to qualify for the refund of the damage/loss deposit. 

If you wish us to set up your chairs it will cost £3.00 per cover including the standard organza sash.  Therefore, for 100 chairs the cost would be £300.00 including local delivery, set up and local collection.

Delivery/collection and set up charges are free for locations within 25 miles of Crawley, West Sussex.  For other areas please contact us.

We are not VAT registered.

• What if the covers/sashes etc are damaged at my event?

Should any damage occur you will be charged for the replacement or fixture of the item as per our Terms and Conditions.  Therefore we would highly recommend that you take out your own insurance against any damage/loss.